{"id":59768,"date":"2018-06-13T12:23:22","date_gmt":"2018-06-13T10:23:22","guid":{"rendered":"https:\/\/www.thedigitalnewdeal.org\/?p=59768"},"modified":"2021-05-24T16:30:43","modified_gmt":"2021-05-24T14:30:43","slug":"le-service-public-citoyen","status":"publish","type":"post","link":"https:\/\/www.thedigitalnewdeal.org\/en\/le-service-public-citoyen\/","title":{"rendered":"Le Service Public Citoyen"},"content":{"rendered":"

[vc_row unlock_row_content=”yes” row_height_percent=”0″ override_padding=”yes” h_padding=”3″ top_padding=”2″ bottom_padding=”2″ overlay_alpha=”50″ gutter_size=”4″ column_width_percent=”100″ shift_y=”0″ z_index=”0″][vc_column column_width_percent=”100″ overlay_alpha=”50″ gutter_size=”3″ medium_width=”5″ mobile_width=”0″ shift_x=”0″ shift_y=”0″ shift_y_down=”0″ z_index=”0″ width=”2\/3″][vc_column_text el_class=”textone”]<\/p>\n

Les nouvelles technologies offrent, pour la premi\u00e8re fois, les moyens \u00e0 tout citoyen d\u2019agir \u00e0 grande \u00e9chelle et dans un laps de temps r\u00e9duit. Il est d\u00e9sormais possible pour chacun d\u2019innover au service de l\u2019int\u00e9r\u00eat g\u00e9n\u00e9ral, et de construire ensemble un monde de demain profitable \u00e0 tous. Pourtant, aujourd\u2019hui, l\u2019innovation technologique profite majoritairement aux int\u00e9r\u00eats priv\u00e9s, et les innovations sociales \u2013 aussi prometteuses soient elles \u2013 peinent \u00e0 atteindre une envergure \u00e0 la hauteur des enjeux de soci\u00e9t\u00e9.<\/strong><\/span><\/h3>\n

[\/vc_column_text][vc_button button_color=”accent” wide=”yes” border_width=”0″ link=”url:https%3A%2F%2Fwww.thedigitalnewdeal.org%2Fwp-content%2Fuploads%2FTheDigitalNewDeal_org-LeServicePublicCitoyen.pdf||target:%20_blank|”]T\u00e9l\u00e9charger la note d’\u00e9tude[\/vc_button][vc_button button_color=”accent” wide=”yes” border_width=”0″ link=”url:https%3A%2F%2Fwww.thedigitalnewdeal.org%2Fwp-content%2Fuploads%2FTheDigitalNewDeal_org-LeServicePublicCitoyen-ExecutiveSummary.pdf||target:%20_blank|”]T\u00e9l\u00e9charger l’Executive Summary[\/vc_button][vc_button button_color=”accent” wide=”yes” border_width=”0″ link=”url:https%3A%2F%2Fwww.thedigitalnewdeal.org%2Fwp-content%2Fuploads%2FTheDigitalNewDeal_org-LeServicePublicCitoyen-FicheRecapitulative.pdf||target:%20_blank|”]T\u00e9l\u00e9charger la fiche r\u00e9capitulative[\/vc_button][vc_single_image media=”59789″ media_width_percent=”100″][vc_row_inner row_inner_height_percent=”0″ back_color=”color-lxmt” overlay_alpha=”50″ gutter_size=”3″ shift_y=”0″ z_index=”0″][vc_column_inner column_width_percent=”100″ override_padding=”yes” column_padding=”3″ gutter_size=”3″ overlay_alpha=”50″ medium_width=”0″ mobile_width=”0″ shift_x=”0″ shift_y=”0″ shift_y_down=”0″ z_index=”0″ width=”1\/1″][vc_column_text el_class=”textone”]<\/p>\n

Le Service Public Citoyen en cinq points<\/strong><\/span><\/h3>\n

Cette note est une invitation \u00e0 construire une nouvelle forme de service de l\u2019int\u00e9r\u00eat g\u00e9n\u00e9ral. Un service propre \u00e0 r\u00e9pondre aux grands enjeux des transitions \u2013 num\u00e9rique, \u00e9cologique et sociale \u2013 d\u2019aujourd\u2019hui. Nous sommes partis de l\u2019existant pour identifier les besoins, les opportunit\u00e9s, et apporter une proposition de r\u00e9ponse :<\/span><\/p>\n

    \n
  1. CONSTAT<\/strong>
    \nL\u2019innovation technologique permet de construire des services \u00e0 l\u2019\u00e9chelle de la soci\u00e9t\u00e9. Toutefois, elle profite bien davantage aux int\u00e9r\u00eats priv\u00e9s qu’\u00e0 l’int\u00e9r\u00eat g\u00e9n\u00e9ral, alors qu\u2019elle pourrait rendre possible l\u2019\u00e9mergence d\u2019une nouvelle g\u00e9n\u00e9ration de services publics \u00e0 partir de l’\u00e9nergie citoyenne.<\/span><\/li>\n
  2. PROPOSITION DE R\u00c9PONSE<\/strong>
    \nOrganiser la rencontre de deux voies qui se connaissent mal, l\u2019innovation issue de la soci\u00e9t\u00e9 civile et la conception traditionnelle du service public, afin de mettre le meilleur des deux au service de l\u2019int\u00e9r\u00eat g\u00e9n\u00e9ral.<\/span><\/li>\n
  3. ENJEUX<\/strong>
    \nFaire \u00e9voluer la vision actuelle du service public et du r\u00f4le de l\u2019\u00c9tat, autour de son r\u00f4le de garant des valeurs et des principes du service public citoyen plut\u00f4t que son unique producteur ou d\u00e9l\u00e9gataire, tout en redonnant du sens au m\u00e9tier de ses agents.<\/span><\/li>\n
  4. LES ENGAGEMENTS DU CITOYEN<\/strong> souhaitant participer \u00e0 la construction d\u2019un Service Public Citoyen : \u00e0 partir d\u2019une mission d\u2019int\u00e9r\u00eat g\u00e9n\u00e9ral, d\u00e9terminer les valeurs \u00e0 prot\u00e9ger pour exercer ces missions comme un service public, mettre en place une gouvernance appropri\u00e9e.<\/span><\/li>\n
  5. LES ENGAGEMENTS DE L\u2019\u00c9TAT<\/strong>, des collectivit\u00e9s locales et l\u2019ensemble des institutions publiques : d\u00e8s lors qu\u2019un Service Public Citoyen respecte ses engagements, favoriser leur cr\u00e9ation ainsi que leur passage \u00e0 l\u2019\u00e9chelle. Cela en mettant \u00e0 disposition les donn\u00e9es utiles \u00e0 l\u2019innovation d\u2019int\u00e9r\u00eat g\u00e9n\u00e9ral, en cr\u00e9ant des espaces d\u2019exp\u00e9rimentation, en distribuant les services publics citoyens \u00e0 travers ses infrastructures et les services publics traditionnels, et en p\u00e9rennisant le financement des services publics citoyens.<\/span><\/li>\n<\/ol>\n

    Cette vision d\u2019une soci\u00e9t\u00e9 o\u00f9 chaque Citoyen peut participer \u00e0 la construction du service public, en couplant l\u2019innovation issue de la soci\u00e9t\u00e9 civile avec les forces et les garanties de l\u2019\u00c9tat et des collectivit\u00e9s, elle appartient \u00e0 chacun. Alors, nous cr\u00e9erons ensemble un monde num\u00e9rique profitable \u00e0 tous.<\/span><\/strong>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][vc_column column_width_percent=”100″ overlay_alpha=”50″ gutter_size=”2″ medium_width=”3″ mobile_width=”0″ shift_x=”0″ shift_y=”0″ shift_y_down=”0″ z_index=”0″ sticky=”yes” width=”1\/3″][vc_single_image media=”59770″ media_width_percent=”100″ advanced=”yes” media_items=”media|original,title,caption” media_text=”under” media_overlay_opacity=”50″ media_padding=”2″][uncode_share layout=”multiple”][vc_separator][vc_button wide=”yes” border_width=”0″ link=”url:http%3A%2F%2Fwww.thedigitalnewdeal.org%2Fpublications%2F|||”]retour vers Toutes les publications[\/vc_button][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

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Il est d\u00e9sormais possible pour chacun d\u2019innover au service de l\u2019int\u00e9r\u00eat g\u00e9n\u00e9ral, et de construire ensemble un monde de demain profitable \u00e0 tous. 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